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Media and Matters of the Heart

August 25th, 2008

I came across this from Mark Horvath.

“reason non-church friend doesn’t go to church. He can get the blinged out, high def, carnival Jesus by staying home and watching TV.”

What a great question and insight from someone who doesn’t attend church…and who it sounds like won’t. It got me to thinking about what the real turn off is. As simple as it is, it’s really a matter of the heart and a person/organizations motivation.

Being a media guy who has worked with churches as well as the entertainment world I love great presentation done well. That being said, I do think it’s healthy to ask the question why…why is it important to have all the bells and whistles? Is it because it gives a better chance to reach people we wouldn’t otherwise reach? Is it because we need to keep from being outdated? Is it because deep down there is an ego we are trying to feed?

Don’t get me wrong, I am all for all the cool tech. I am an audiofile so good audio is paramount to me. I believe great video is important…not because it’s cool or cutting edge, but great content and high def screens can go a long way to making a large room feel more intimate. At least for me, it’s all about the audience. Better technology done right gives you a better chance to communicate to your audience. Great tech with done with the motive of being cool while being disguised with empty words of “trying to reach or connect with people” is exposed quickly. You can talk all you want, but your audience knows…so…..why use all the stuff?

What’s your motivation? What messages are you wanting to send? What’s really behind your messages? As the old saying goes “you can get by on charm for 10 minutes, but the you better know something”. You can wow your audience for a time, but if they come to the realization that it’s all for show they will move on to someone or somewhere else.

Reading up

August 19th, 2008

I have always searched out people who inspire me and can challenge me to think. I love to read books and blogs. Some of the people and books I enjoy reading are:
Jim Collins
Chris Anderson
Wooden on Leadership
Beyond Basketball - Coach K’s keywords for success
Pour Your Heart Into It
Seth Godin
Terry Storch

This is a very condensed list, but some books and people I have been reading recently. As I listed above, I have gotten to really enjoy reading the books and blog by Seth Godin. Today he had a great blog that I thought I would share.

Having come from a touring background as well as working with most names in Christian music as well as some big names in secular music (I am about to add a couple more to the list - more on that to come), I have worked with people in music who get it and some who don’t. I think the blog sums up several of those who don’t. Good stuff…check it out!

Dont go back to the well too often

August 13th, 2008

I was speaking with a peer who was telling me about a situation with a client. The client is going back to the well of a few gimicks that worked well for them a few years ago, but has since changed its personnel, its customer base, and its overall approach and brand. The problem is, in this case, that what worked several years ago will likely have a resounding thud this time around.

Most everyone is in the middle of tough times economy and having to get creative with budgets, programs, staffing, etc….being from a sports background I have always taken the approach of going back to the basics. Go back to the grass roots things that made things work in the beginning. The problem is too many organizations think its about a program or a gimick that brought them success, what they don’t realize is that it was something deeper that made them successful and the gimick or the program just accentuated what was already there.

Gimicks WILL NOT help you pull out of tough times…in fact, if done poorly, can sink you further in to a fast moving quick sand. Don’t get me wrong…I am in favor of doing a few catchy things here and there, but I have seen up close and personal what happens when it becomes all gimmicks and no substance. Just be careful about going back to the well too often…it can dry up quick.

Go Live…

August 5th, 2008

Phil Cooke has always called me “the live event guy”. At first I hated the label because there was so much more I was able to do, but at the end of the day it turns out he was right. When the heats on and you don’t get a second chance…that’s my world. 

I was recently watching old episodes of a show called Studio 60 (I still can’t believe they took it off the air). In one episode the show is falling apart due to a prop master strike in LA. One of the guests of the show who is used to working in network television is freaking out when one of the regulars of the show walks by and says “this is live tv. This isn’t your little show where you get to stop and do it again”…

When you go live there is no going back. There’s no take 2, there’s no rewind function….you are live, there’s no where to hide, and anything can happen. This is why preparation leading up to the event is paramount. 

I am getting ready to do a couple of large events in the next couple of months. 1 in Washington DC and 1 in South Africa. When we go live failure will not be an option so every possible detail of the planning is being gone through with a fine tooth comb. Here are a few of the first steps we will be taking:

1 - Identify the team - Who is who, what do they do, and what roles are most critical to the success of the event. For instance, one of the events is an outdoor event during the day so lighting isn’t near as critical as it is for an event that is indoors in a dark arena or theater. 

Be as specific as you can here, but leave a little room for some flexibility.

When doing large festival type events with several bands or speakers the transitions between each one are critical. Make sure your audio team is top notch. The on stage monitor engineer and the person responsible for patching the mics are probably the 2 most critical people to your success. If the mics are patched right then the Front of House engineer has a much easier job. A smooth stage goes a long way to making sure things appear smooth for the audience. A stage that looks out of control can make an audience edgy and can lead to unresponsiveness. 

Again, identifying the team is critical. Figure out where you are strong and areas you might be weak. It helps the leading process.

2 - Lay out the 50,000 foot over view of the event for the team - listen for any concerns - there usually aren’t a lot at this point.

Take time to plot out a visual over view of the entire event to give everyone a visual.

3 - Start laying in the details of the event. Who is speaking? what mics do they use? Do you have the correct amount of wireless? Who is singing? What bands are playing? Do you have enough mics, stands, stage risers, stage space for stage changes? 

Lay out each individual stage plot and input list. In some cases I have gone so far as to map out the traffic flow of the stage to give everyone a visual of the movement to avoid on stage traffic jams.

Again, listen to the team for any concerns - address what items need immediate attention and table the rest to come back to.

Make sure to include scenic, lighting, and video in these discussions so they feel connected to what’s going on and can also help identify pitfalls. 

4 - If it’s a multi day event, lay out each day. The larger the event the more need for greater detail. I have worked on events that are broken down in 3-5 minute increments and some times tighter than that if broadcast is involved. 

5 - Communicate, Communicate, Communicate - You would think this would be self explanatory, but I cant tell you how many times I have seen departments become silos during large events. People get so wrapped up in making sure their area is covered that the quit seeing the bigger picture and they quit communicating with others as they go. I have used several methods that have worked well (and some that haven’t). In larger events where the team is spread out I like to use basecamp. In any event I always like to establish a communication hub, someone who is responsible to gather, track, and distribute all the information. This single area could make a complicated event become simple or, done poorly, can derail even the simplest of events.

These are merely a few of the things I look at. I am a live event guy who likes to do live events which can include live events going to broadcast. One of the balancing acts you have to play in broadcast/live events is who is leading. One of my pet peeves are events that look great on tv but are boring and stale live. I believe you can do both and do them both exceptionally well. My approach has always been to create a GREAT live event and have tv or broadcast capture that as opposed to putting on a great tv broadcast that’s not much fun for the live audience. The nice thing is that you get to pick.

With the events upcoming I am sure I will be posting more ideas on this as we get closer.

Passion and Architecture

July 28th, 2008

I read this on Seth Godins blog. Great article!

I often visit with a client and they want to know what type of speaker they should buy, what console to use, what lights they should be purchasing, etc… The first things you need, no matter what type of organization you are, are passion and architecture. The tools always take care of themselves.

This looms huge during times of a slow economy. I can’t tell you how many people I have seen spend bad money after bad all because they are looking at tools first instead of passion and architecture.

Audio Engineering-Ozzy Style

July 25th, 2008

I came across this article on apples website. I thought it was a really good read for audio folks and musicians alike. Greg Price has been on the road with some huge names from Ozzy, to Bob Dylan, to Van Halen. It’s definitely worth the read. 

I promise

July 21st, 2008

We have all heard the latest buzz in marketing…branding. It’s not your tag line. It’s not your logo. Simply put your brand is your promise. As an organization you are making promises to your customers every day. Most of the time organizations are unaware of this. The tricky part is that your brand is not what YOU say it is…it’s what THEY say it is. If enough people believe a certain thing about an organization then it likely becomes part of your brand.  Many companies try to control their brand, but to have the most success you should seek to influence your brand. Make sure that the things you are going to promise as an organization are going to be delivered. Another way to think of it is this, brand management is less about marketing and more about relationship management.  Imagine telling an individual how important your relationship with them is, but then you never call and you never spend any time together. What the other person would feel is that it’s not really important to them. In essence the promise is broken.  What Starbucks, they tell us every day that their brand essence is all about a great coffee experience. If they spent the next year investing in sandwiches and cold drinks or got rid of all the things that we have all come to know as a great coffee experience, the music, the atmosphere, the baristas who know our name, etc…..what would we begin believing about Starbucks? Sure they are open to new ideas and products, but at the end of the day they are ALL about a great coffee experience.  As an organization what are you all about? Are you keeping your promise?

Creative Recession Management - Tip 4 - Intentional or Accidental - you choose

July 17th, 2008

Matt Card, of Clark Pro Media, is a good friend of mine from Atlanta. He is also one of the more brilliant business strategists I know. He told me once that organizations will succeed by being strategic or being accidental. In times of of recession you find out real quick who is strategic and who is accidental. 

One thing that stands out about strategic organizations is that they usually have a strong sense of who they are and what is important to them. Knowing who you are and what’s important is huge…it’s a great filter to run things through when things are tough. 

Starbucks is ALL about a great coffee experience. If you have been keeping up with them in recent months you know that they are being very purposeful in their decision making about what to add and what to take away. Some of the things they are taking away such as some of their menu items might be good things and communicate a good coffee experience, but not quite a great coffee experience. 

Another couple friends of mine work for a creative agency. They were telling me about a client who has paid for a certain amount of hours of work, but because the client doesn’t have a true sense of who they are they are spending the agency’s time and their own money having the agency chase different objectives every couple of weeks. At the end of the day they have the funds to allow this, but what happens when things get tighter for them. A true sense of mission, purpose, and intentionality will go a long way to helping make best use of resources.

Know who you are, why things are important to you, and be intentional about implementing the right things to separate you from the good and put you in line with the great otherwise you are waiting for an accident to happen…which could be good or bad, but why chance it?

Pastor for Sale on EBAY?!?

July 15th, 2008

Yes, you are reading correctly! A pastor living in Alabama listed himself on Ebay. I came across this article on the website of a local Alabama CBS affiliate and had to put it on here. I have no idea how this will work out for him, but you have to give him style and creativity points! 

Here is the link to his Ebay listing. If you have read “The Purple Cow” by Seth Godin then you know it’s all about setting yourself apart. Gotta give the guy credit….he did do that! It should be interesting to see how this plays out

Fast Growing Church

July 14th, 2008

I was working on a project recently that had me researching the fastest growing churches in the country. I am actually a member of one of he fastest growing churches at Gateway Church in Southlake, TX. I was aware of the usual names on the list as I try to keep up with what’s going on, but here is one to keep  your eye on.

I was on site with a new church in Lubbock, TX, called Experience Life Now. Pastor Chris Galanas and his team are only 9 months old. They planted with 300 people and in just 9 months have grown to 700…AND they are growing through the summer. 

They will be a church to keep your eye on in the months and years ahead.